Weather - In the event inclement weather causes the tour to be canceled, 100% of the payment will be refunded to the card used at the time of purchase.

Canceled stop - In the event, your ship fails to stop in port, 100% of payment will be refunded to the card used at the time of purchase.

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If you experience difficulty completing online payment, please call our office (345-322-3400) or write (email) and one of our assistance will guide you or process payment online for you.

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To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption.

Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.